THEMBELIHLE EQUIPMENT (PTY) LTD


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Thembelihle Equipment (Pty) Ltd is a very successful BEE service industry company specialising in the repair, manufacture and supply of Hydraulic Cylinders, Pumps, Motors and Valves. The business was started in 1999 and has grown into the Industry's market leader servicing most of the major Mining and Industrial companies in South Africa.
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It is the company's policy to establish long-term sound business relationships with customers. To this end they are dedicated to creating mutually beneficial partnerships by consistently providing unparelled service, the highest possible quality and competitive prices.
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Assessors from the South African Bureau of Standards awarded Thembelihle the ISO9002 listing in 2000. 

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Job Control Computer System. A fully integrated computer network manages their entire job control, purchasing, invoicing, costing, quoting and accounting systems, The state of the art computer system allows fast efficient processing and storing af all necessary information. Records of all transactions are kept for a minimium of 5 years.
Failure Analysis Reports. After stripping each component sent to Thembelihle, failure analysis report is compiled and submitted to all customers, together with a quotation for repairts. These reports identify the type of damage and provide reasons for failure. The purpose of these reports is to identify and recurring causes of failure to customers so that corrective action can be taken. Monthly cumulative failure analysis reports are compiled for example: 45 cylinders repaired, 18 failures due to pin sizes in clevis bush. Recommendation: Ensure that the clevis pins are greased regularily.
Blueprint
Hardware
  • 1 sever Pentium 450, 256MB Ram, 40GB Hard drive Mecer computers.
  • 15 workstations (in process of upgrading all to 128MB Ram).
  • Peripherals like laser printers etc.
Software
  • Windows NT Server 2000.
  • MS Access 2000 for the database, upgrading all to SQL 7.0.
  • MS Office 2000 on all workstations.
  • Windows XP as operating system.